Holidays ( Observed By Call Center )


Observed Holidays:

  • New Year's Day

  • MLK Day

  • President's Day

  • Good Friday

  • Memorial Day

  • 4th of July

  • Labor Day

  • Columbus Day

  • Veteran's Day

  • Thanksgiving Day

  • Christmas Day


These observed holidays will NOT be included when calculating the "three full working days" wait-period for having your lines located.

Tennessee 811 will, however, be open 24 hours a day, 365 days a year, including holidays, for all ticket locate requests.

This means you can call-in, OR enter a locate ticket 24/7, 365 days a year.

But the 72  hour waiting period before digging, will be increased by one day, if a 72 hour wait period includes a holiday within that time frame.

If a holiday falls on a weekend, then we will observe either the Friday before, or Monday after the physical holiday.  For example, if Christmas falls on a Saturday, we would observe the holiday on Friday (Christmas Eve).